Terms & Conditions

  1. Payment Policy

    Booking and payment of tours

    You can pay and book through our website. This is by far the easiest and fastest way to reserve and pay for your adventure.

    You can also contact us via email at info@icelandonwheels.is

    You can book and pay via phone, the phone number is +354 7891539

    Currency exchange

    All prices are in ISK (Icelandic Krona) and all invoices are in ISK.

  2. Cancellation Policy

    Cancellations with more than 24hrs notice before departure of the trip will be refunded fully.

    Cancellations with less than 24hrs notice before departure of the trip will not be refunded.

    All trips are weather dependent and we reserve the right to offer an alternative tour or full refund if the tour operator needs to cancel the tour due to unforeseen circumstances.

    In case of a no-show on any of our trips, refund requests will be denied.

  3. Privacy Policy

    Iceland on Wheels is responsible for the processing of personal information relating to services and products.

    We may collect information for servicing and processing purposes such as:

    • your name

    • email address

    • mailing address

    • phone number

    • country of residence

    • or other details to help you with your experience

    When do we collect information?

    We collect information from you when you place an order, fill out a form, use Live Chat, enter information on our site, or provide us with feedback on our products or services.

    How and why do we use your information?

    We only contact you via phone or email upon your agreement and consent.

    We may use the information we collect from you when you book, surf the website or use certain other site features in the following ways:

    • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested

    • To quickly process your transactions

    • To follow up with them after correspondence (email or phone inquiries)

    If you visit our website, we may use cookies to:

    • Help remember and process the items during the booking transactions.

    • Understand and save user’s preferences for future visits.

    • Keep track of advertisements.

    If you turn cookies off, it won’t affect your experience.

  4. Safety & Liability

    All tours are undertaken on the responsibility of its participants. Iceland on Wheels does not assume any responsibility for accidents that are caused by its customers or can be traced to their own actions.

    Personal belongings
    Passengers are responsible for their personal belongings. We are not liable for loss or damage to personal belongings or baggage.

    There is no age limit on our tours, but infants & children up to 18kg of weight must be strapped in the age appropriate car seat or booster. This must be mentioned on special requests upon booking in order for us to provide you with the right equipment. Additional charges may apply. Children must be accompanied by an adult and are the responsibility of the accompanying adult.

  5. Applicable Law

By using Iceland on Wheels service, you accept that this agreement shall be exclusively governed by and construed in accordance with Icelandic law.

 Any disputes arising out or in connection with this agreement shall exclusively be submitted to and dealt with by the district court of Reykjavík.